Terms of Service

Last updated: 19 August 2026

These terms govern your use of firmgenie.in and any consulting, research, project report or development service we provide. By using this website or engaging us, you agree to them. If you do not agree, please do not use the site or our services.

1. Website use

You may view and use this website for lawful purposes. You may not attempt to gain unauthorised access to it, interfere with its operation, scrape it systematically, or use it in a way that could damage or impair it.

2. Nature of our services

We provide business advisory, market research, project report preparation, government scheme guidance, supplier sourcing support, and website, application and AI system development.

All of it is subject to our Disclaimer, which forms part of these terms. In particular: we do not provide regulated financial, legal or tax advice, and we do not guarantee business outcomes, loan approvals or scheme sanctions.

3. Engaging us

A consultation booking, or a written scope agreed by email or message, forms the engagement between us. Where a separate written proposal or agreement exists and conflicts with these terms, that document prevails for that engagement.

4. Your responsibilities

• Provide accurate, complete and timely information. Our output is only as good as what you give us.
• Verify our findings independently before making financial commitments.
• Obtain your own professional advice on legal, tax and regulatory matters.
• Comply with all laws applicable to your business.

5. Fees, payment and taxes

Fees are as quoted for the specific engagement. Consultation fees are payable in advance through our booking platform. Project work typically requires an advance to commence, with the balance due as agreed in the scope.

Fees are exclusive of applicable taxes unless expressly stated otherwise. Any taxes payable are additional and charged as required by law.

6. Rescheduling, cancellation and refunds

Consultations

• You may reschedule a booked consultation by giving reasonable advance notice through the booking platform, subject to availability.
• If you do not attend a scheduled consultation without notice, the session is treated as delivered and the fee is not refundable.
• If we cancel or cannot attend, you may reschedule at no cost or receive a full refund.
• Because a consultation delivers information and opinion the moment it takes place, fees for completed consultations are not refundable.

Project and development work

• Advances secure your slot in our schedule and cover work commenced; they are non-refundable once work has begun.
• If you cancel mid-project, you remain liable for work completed to that point, and we will hand over what has been produced.
• Refunds, where due, are made through the original payment method within a reasonable period.

Where payment was made through a third-party booking platform, that platform's own refund mechanism and timelines also apply.

7. Revisions and scope

Each engagement includes the number of revision rounds stated in its scope. Work beyond the agreed scope, or additional revisions, is chargeable and will be quoted before it is carried out.

8. Intellectual property

Ours

The content, design, code, text, graphics, logo and brand of this website belong to FirmGenie and are protected by copyright and trade mark law. The FirmGenie name and logo may not be used without written permission. Our research methods, frameworks and templates remain ours.

Yours

Information and materials you supply remain yours. On full payment, deliverables prepared specifically for you — such as your project report, website or application — become yours to use for your business.

We retain the right to reuse our underlying methods, know-how, code libraries and generic components in other work.

9. Confidentiality

We treat your business information as confidential and will not disclose it to third parties except where you permit it, where a specialist working on your engagement needs it, or where the law requires it.

10. Publicity

We will not identify you as a client publicly without your permission. We may refer to work in anonymised form that does not identify you or your business.

11. Limitation of liability

To the maximum extent permitted by law:

• our services are provided without warranty of any particular business result;
• we are not liable for indirect, incidental, consequential or punitive loss, including loss of profits, revenue, capital, business opportunity, data or goodwill;
• our total aggregate liability for any claim arising out of an engagement shall not exceed the fees you actually paid us for that engagement.

Nothing in these terms limits liability that cannot lawfully be limited.

12. Third-party platforms

Bookings, payments and some services are handled through third-party platforms with their own terms. We are not responsible for their availability, conduct or performance.

13. Termination

Either of us may end an engagement by written notice. You remain liable for work completed up to that point. Provisions on intellectual property, confidentiality, disclaimers and liability survive termination.

14. Changes

We may update these terms. The version published on this page at the time you engage us applies to that engagement.

15. Governing law

These terms are governed by the laws of India. The courts at Delhi shall have exclusive jurisdiction over any dispute, subject to any agreement between us to attempt good-faith resolution first.

16. Contact

Questions about these terms: animesh@firmgenie.in.